The Reef House Boutique Hotel and Spa is crowned Australia’s Best Five Star Luxury Accommodation

The Reef House Boutique Hotel and Spa located in Cairns is known to offer guests a quaint beach house atmosphere, traditional elegance, and personalised indulgence that guarantees an unmatched escape. As such, Queensland’s exquisite hotel won the title of Best Five Star Luxury Accommodation in Australia during the coveted 2024 Australian Tourism Awards held last March 15 in Darwin.

The adults-only wellness hotel features 67 luxurious suites, some of which are equipped with a king-sized four-poster bed, a grand spa bath, and a view out over the distinguished Palm Cove Beach. The hotel’s opulent rooms also wrap around the dazzling communal pool where guests can relax on sun loungers under tropical palm trees.

Over 20 complimentary experiences come as part of this luxe beachside escape at the hotel, too. For one, guests can enjoy sunrise yoga sessions on the sand, aqua aerobics, and even stretch & breathe and personal training sessions. 

Aside from that, there are complimentary cocktail-making classes and wine appreciation events offered. Not to mention, there is also a Brigadier’s canapé and daily punch at the Brigadier’s Lounge Honesty Bar along with poolside local tropical sorbet sessions.

Plus, there is a guest library to enjoy for free, sketch pads, and chess sets for a fun and relaxing afternoon. However, for the more outdoorsy guests, there are fishing rods available, as well as cruiser bikes to explore the wonders of Palm Cove.


Of course, the hotel features two magnificent pools – the tranquillity and heated mineral pools, where guests can rejuvenate and bathe under the sun. There is also a pool butler service that is available from 11 in the morning to give a more personal touch to the experience.

The renowned Reef House Boutique Hotel and Spa was brought to life in 2011 by Directors David Horbelt and Malcolm Bean. Honoured as they may be for the prestige that the hotel garnered, they attribute the award to their high repeat visitation rates and the signature experiences that their guests are offered.

They say that the 25 per cent increase in the hotel’s repeat visitation is mainly because of the high staff-to-guest ratio that ensures all guests VIP treatment while on holiday. Surely, the increase meant guests want to be indulged while they rest, relax, and revitalise themselves in a place where they are familiar with the staff. Especially with an Escape Planning Specialist curating guests’ itineraries and a Luxury Concierge available to assist them with their every need during their stay, it’s not hard to see why guests are returning for an escape at the hotel. 

The town of Palm Cove is considered to be one of the most “glamorous beach villages” in Tropical Northern Queensland,” especially given the world-class spas, bars, and restaurants that are found there. Also, it is home to Palm Cove Beach, which was recently ranked first on Conde Nast Traveller’s list of top 34 Best Beaches in the World and was even dubbed the “epitome of a tropical paradise.” Now, with the Reef House Boutique Hotel and Spa there as well, luxury connoisseurs know where to go for a memorable and indulgent stay.